Incidents

Extended service windows
 

November 13th, 2021:
Planned extended service window in the period from 00:00 to 06:00 am.
The operation of the PSD2 API might be unstable or unavalible at certain times during this period.

 

 

 

 

Operational Information

09-09-2021 - Operational information (SOLVED)

Last updated:

09-09-2021 12:00

Created:

09-09-2021 12:00

Expected new status:

-

Affected domain:

PSD2 API - SCA using app switch

Short description:

SCA flows based on app switch is currently not working

Description:

Authorizing a payment initiation or authorizing a consent via app switch is currently not working.
We are working on an emergency fix planned to be deployed on September 10th, 2021 in the early morning.

SCA flows based on web is not affected and is still working.

Update: Problem was fixed today (10.09.2021) around 5 am.

Status:
Closed

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

19-08-2021 - Operational information (SOLVED)

Last updated:

26-08-2021 12:20

Created:

19-08-2021 15:30

Expected new status:

-

Affected domain:

PSD2 API – Account Information Services

Short description:

IBAN is set to null due to wrong IBAN generation in some cases.

Description:

IBAN numbers in the  Account Information Services are in some cases derived wrongly in the solution. 
To avoid sharing potential wrong IBAN account information through the PSD2 API it is decided that all parameters with IBAN is set to null until further notice.
BBAN numbers will still be visible as an alternative in the meantime.

Correct calculation of the IBAN numbers is available from August 26th, 2021 12:02.

In a later deploy BBANs will be adapted to always be 14 digits long. This change was earlier part of the same deploy as the IBAN.
For BBANs less than 14 digits today, will be extended using '000' after the first 4 digit registration number of the BBAN (e.g. 11119879879 to 11110009879879).
This BBAN change is now postponed for a later deploy.

Status:
Closed

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

18-04-2020 - Operational information (SOLVED)

Last updated:
18-04-2020 22:23

Created:
18-04-2020 22:05

Expected new status:
-

Affected domain:
PSD2 API

Short description:
Service unavailable

Description:
The dedicated interface has been unavailable from 17-04-2020 05:00 to 18-04-2020 21:32.
The issue was related to a failed upgrade in the underlying infrastructure

Status:
Closed

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

15-04-2020 - Operational information (SOLVED)

Last updated:
15-04-2020 07:38

Created:
15-04-2020 08:33

Expected new status:
-

Affected domain:
PSD2 API

Short description:
SOLVED: Service unavailable

Description:
The dedicated interface has been unavailable in the period from 15-04-2020 07:38 to 15-04-2020 08:33 due to certificate issues.
The services is restored.

Status:
Closed